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What should I do about marketing? Hi everyone, to all the experienced members of the Salla community, I launched my online store specializing in rural farm products (mainly local pomegranates). The store has been ready and running for more than a month, thank God. The problem I’m stuckRead more..

Hi everyone. Our store balance is negative SAR 2,008, and we can’t pay it all at once. We’ve paused the store temporarily because we can’t print shipping labels. Please help us pay the amount in installments so we can reopen the store.

Hi everyone. I want people in my city to pay by bank transfer with no shipping. Is that possible? I can’t edit shipping restrictions because I’m on the Plus plan, and if I make shipping free for them I’ll be paying for it, which isn’t worth it since my city is very small. I’d be gratefulRead more..

My idea is games for get-togethers: files you buy at a really low price. They’re fun, liven up gatherings, and come with challenges and endless fun. Please support me.

Hi everyone. I have a tote bag store and I’m looking for places to market it, like communities, Telegram channels or any other platform.

I have a simple question. I couldn’t figure out how to connect Google Analytics to my Salla store. I’d love for someone to connect it for me. If anyone knows how, please help. I’ve watched videos and followed step-by-step screenshots, and my visits still show zero. My visits list showsRead more..

As a merchant, I add many products to the store, but after a while, I find that the selling price and the cost become the same value. I don't know if the website itself intentionally does this to us, or if someone tells me it's due to discounts, because even when I discount the price, IRead more..

Please support me, my store is new.

To remove the donation message from the checkout page

I got an order with two boxes and issued one label for both. One box reached the customer and the other didn’t, because there was only one label. How do I issue a new label for the other box?

I need my Plus plan activated. I made the bank transfer and received your transfer confirmation message yesterday, Monday, October 19, at 8:00.

I created an announcement, but it doesn’t show on the site. Every time I turn on the announcement bar, it switches off again after I refresh the page.

I’m worried about orders and delivery: will things go well, how can I make sure, how can I improve myself and my store, and how should I handle customer service?

My store is complete and fully set up, with Tabby and Tamara turned on, and I have sales but they’re very weak. My problem is marketing. Who can help me?

I want to know how to increase my sales and what my store needs to build customer trust.

I need a way to market and attract customers. My business sells abayas.

Hi everyone. I have a domain from the Saudi Business Center and I’m adding it to Salla to verify my store, but I don’t know how.

How do I get the proof for the freelance document? Is it from technical support, or what’s the way? I took a course and got the certificate, but there’s a second field and I don’t know what to do. Anyone who knows, please don’t hold back.

Where can I find technical support so I can get a freelance work document? I went to Settings, then Basic settings, but technical support doesn’t show up for me. Please help.

Hi everyone. My store got a violation early in my business, and I was blocked from opening the store on the Mahally channel or the Mahally app. For about 3 months now I’ve been chasing customer service with messages and tickets. Every 3 or 4 agents told me they’d escalated my request, andRead more..

I have a question: What's the best way to organize order preparation? Right now my team prints the shipping labels and sends them to the prep team on ■■■■■■■■, but unfortunately things get messy, and sometimes the team forgets some of the labels. ---- How can we coordinate so this isRead more..

I want to open my store without a freelance work document. How do I skip this step?

Hi everyone. Every time I set a color for my store, whatever color I choose, and click save, it says “An error occurred while updating the store identity and details.”

Unfortunately my store subscription has expired. I try to pay and it won’t go through, and Salla’s technical support isn’t responding. God give us patience.

In store design, I created the announcement bar, but when I open the site it doesn’t show.

Please help. My store, Kham Blanks, shows zero in its reports, visitors and views, even though I've refreshed the browser and the report. Visits don't show on the store dashboard, and I've also confirmed that the products are published and visible to visitors in the store.

Hi everyone, experienced members. I need an operating partnership for my store due to financial circumstances. I have a coffee store and need a marketing partner to run the store for three to six months under a documented contract that protects both sides’ rights, because honestly I can noRead more..

I opened the store a while ago but so far I’ve had only one sale, from a relative. I have accounts on Snapchat, TikTok, Instagram and X, but there are still no visits to the store. If anyone can help me find new customers, I’d be grateful.

I don't receive the verification code when I try to edit my theme.

Hi everyone 👋 Lately I've been trying AI to design and lay out my store, and I'd love to hear about your experiences with it. Which tools have you used? Did you get a result you liked, or did you feel it needed a lot of changes from you? Here's my store if you'd like to see how it turnedRead more..