Shipping

Hi everyone. I want people in my city to pay by bank transfer with no shipping. Is that possible? I can’t edit shipping restrictions because I’m on the Plus plan, and if I make shipping free for them I’ll be paying for it, which isn’t worth it since my city is very small. I’d be gratefulRead more..

Wasting time and money on fake orders, customers asking “where’s my order?”, and abandoned carts that never come back? Nahel is one app for Salla stores that does all of this for you automatically: It confirms cash-on-delivery orders before you ship, and the status updates in your store onRead more..

My address shows on the customer’s invoice and the shipping label. How do I remove it?

God bless you all. I need someone with strong experience in shipping products and shipping companies, in terms of weights, prices and so on, to advise me. God willing, only good will come of it. I hope anyone with experience will reach out. [Contact number removed. Please keepRead more..

More shipping options for your store! You can now use 4 new shipping companies in Salla Waybills: Naqel, Ajax, Sent and Logistiq. Expand your standard shipping options and manage your order waybills from the Salla platform. 🚚 Meet the new shipping companies Naqel: Expand your store'sRead more..

61125_Webinar_Lamha_Intercom (1).jpg 1921×1081 174 KB Say goodbye to losses from unreceived orders 👋 Discover Lamha’s solution that helps you cut costs and avoid losses from unreceived orders at zero cost, with no contracts or commitments 📅 Tuesday | 11/11 🕢 7:30 pm 🎙 With AhmedRead more..

Explain this to me: why won’t it let me print the label when the police station is going to receive the order?

Hi everyone, good evening. Why isn’t there a product dimensions option when adding a product, to avoid shipping companies charging extra by using volumetric weight instead of the actual weight of the shipment? I’m one of the merchants affected by shipping companies charging extra,Read more..

Hi everyone. Can I open a Bahraini store on Salla? Does Salla support payment gateways and shipping for a Bahraini store? I hope to get an answer. Thank you very much.

Is there a “Pickup from branch or warehouse” option I can turn on in the delivery options? If so, how do I turn it on?

With Salla Waybills, you can now ship orders within Saudi Arabia easily with SPL, a specialist shipping and delivery company. Create waybills, track shipments and manage deliveries from your store. Benefits of economy shipping with SPL: - An affordable shipping option for domestic ordersRead more..

Merchants can now ship high-value products safely and reliably with Aramex's valuables delivery service, available directly through Salla's discounted waybills. The service is designed specifically for shipping high-value products such as gold, jewelry, luxury watches, and premiumRead more..

Could delivery speed be what tips the decision to buy? During the National Day season, customers don't just look for the right offer. They ask: when will my order arrive? Join our webinar «How to use express shipping in the National Day season» and learn how to offer delivery in under twoRead more..

I got an order and changed its status to Completed, but the shipping company still hasn't come to pick up the shipment. Is there another step I need to take so they come?

To expand your shipping options and make order management easier, SHIPA Delivery is now available directly in Salla Waybills, with no separate setup needed. You can now create SHIPA waybills from the same dashboard, with faster steps and a smoother experience. ✨ What's new? - SHIPA isRead more..

In a new update to Salla Waybills, iMile joins your fleet! With shipment pickup, cash on delivery, and free packaging materials, plus all the benefits of Salla Waybills, it may be your ideal choice and new partner. ✨ What's new with iMile waybills? - Issue discounted waybills from insideRead more..

A delayed order can kill a customer's excitement and lead to a cancellation in an instant. That's why Salla offers express delivery within just two hours, in partnership with approved delivery partners like Careem. It's an effective way to reduce cancellations, increase customerRead more..